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Operational Risk

Our Operational Risk Course will help your employees understand companies' common operational risks, including legal and compliance risk, third-party risk and cyber risk.

It shows learners how operational risk can be conceptualised in terms of cause, consequences and risk events.

The course also covers tools and techniques to identify and analyse risk, as well as the various ways risks can be managed by implementing risk controls.

Start your trial Course details
  • 50 Minutes
  • All staff
  • Based on best-practice risk management frameworks and suitable for global audiences.

Learning objectives

  • Understand and identify the common operational risks that we face as a Company
  • Implement appropriate controls to ensure effective risk management
  • Identify the benefits and drawbacks of modelling risk
  • Take appropriate action to manage operational risks in their day-to-day role

    What can you expect your employees to learn?

Welcome

  • Learning objectives
  • How to complete this course

What is operational risk?

  • In the news
  • You decide: What type of operational risk is it?

Identifying operational risks

  • You decide: Is it an operational risk or not?
  • You decide: Whose approach to operational risk?

Understanding cause & effect

Collecting data on operational risks

  • Assessing operational risk
  • Probability (likelihood)
  • Impact (severity)
  • You decide: What are the chances of that?
  • You decide: What impact would that have on us?
  • Calculating the overall score

Methods of measuring operational risk

  • Risk maps

Operational risk controls

  • The 4Ts Model
  • You decide: Controlling operational risks

Monitoring & reporting

  • Risk reporting
  • Stress testing & scenario analysis
  • What are the benefits of scenario analysis?
  • Our risk governance framework

The 3LoD model

Best practice for managing operational risk

Scenarios: A done deal

  • Scenario 1: Assessing the risks
  • Scenario 2: Controlling the risks
  • Scenario 3: Better governance

Scenarios: The data breach

  • Scenario 1: Assessing the risks
  • Scenario 2: Controlling the risks
  • Scenario 3: Better governance

Summary

Affirmation

Assessment

Start your compliance e-learning journey with a free trial

Our no-obligation free trial gives you access to our libraries and compliance platform. 

Ready to start your free trial? Complete the form, and a member of the Skillcast team will be in touch with further details.

Your questions, answered

DORA

CyberFocus

Common FAQs

How can I benchmark my team's cyber security awareness?

An anonymous cybersecurity awareness survey can assess your team’s understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarations, surveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

  • You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
  • For major legislative changes, we:
    • Will send you email alerts to ensure you are notified
    • Offer you a free trial of newly created or updated content
    • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

How can I give employees a secure way to record suspicious activity so we can act quickly?

Our Suspicious Activity Register allows staff to log concerns or irregularities they observe, helping you detect potential issues early. The secure register can be reviewed by compliance teams, enabling prompt investigation and action.

What file types are supported by the Skillcast system?

Features

Supported file types and details

File Exchange

File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB

SCORM files

Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB

xAPI file

Max file size: 2GB

Videos

File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help

Images

File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB

CPD evidence

File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Policy documents

PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Offline activities evidence

File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Client logo files

File types provided by client: EPS, PDF, AI and SVG

Registers

PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files

Declarations

JPG, JPEG, PNG, GIF, XLS and XLSX files

 

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