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Business Continuity Management

Despite the best risk management efforts, some events will be beyond your control, and your Company needs to plan for them accordingly. This course introduces your employees to business continuity management.

They will learn how to ensure operational resilience in challenging situations and the key preparations needed to restore 'Business as Usual (BAU)' as soon as possible after risk events materialise.

Start your trial Course details
  • 40 Minutes
  • For all staff
  • Based on UK government-issued risk frameworks, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives

  • Appreciate the objectives of a business continuity plan
  • Recognise how risks are identified and analysed
  • Know what to include in a risk register
  • Identify the key elements of both a disaster recovery plan and a succession plan
  • Appreciate the importance of effective communication and good PR when dealing with incidents and crises

    What can you expect your employees to learn?

Welcome

  • Learning objectives
  • How to complete this course

Introduction to business continuity management

  • Management of risks
  • Killer risks

The business continuity plan

  • BCP implementation
  • In the news

Identification & analysis of risk

  • Gauging the impact
  • Identification & analysis of risk
  • Challenges in creating a BCP
  • Analysing the risks
  • The role of the crisis management team

The risk register

Disaster recovery plan

  • Disaster recovery in our company
  • The crisis management team
  • Off-site facilities & records

Managing crises

  • Scenarios: The cyber risk threat

Stress testing
Succession plans

  • Scenario: Coping with unexpected absence
  • Scenario: Adapting to unexpected absence
  • Succession planning policy

Business Continuity Institute guidance

Public relations & crisis management

  • Example: The BP Oil Spill

A framework for emergency planning in the UK

Sample business continuity policy

Summary

Affirmation

Assessment

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Your questions, answered

DORA

CyberFocus

Risk Management

How can I benchmark my team's cyber security awareness?

An anonymous cybersecurity awareness survey can assess your team’s understanding of critical security practices. Skillcast offers ready-to-use surveys to benchmark awareness levels and identify areas needing extra focus.

How does conduct risk differ from compliance risk?

Conduct risk focuses on behaviour and outcomes, how actions affect customers and markets -  while compliance risk relates to failing to meet legal or regulatory requirements. Conduct risk is broader and more subjective, often tied to culture and ethics.

Who is responsible for managing conduct risk within a firm?

While senior leadership sets the tone, managing conduct risk is a shared responsibility across all levels, from front-line staff to compliance teams. Everyone plays a role in identifying and mitigating risky behaviour.

Can conduct risk exist in non-financial sectors?

Yes. Although the FCA regulates financial services, conduct risk principles apply across industries. Any business that interacts with customers or influences markets can face conduct-related challenges.

How can technology help reduce conduct risk?

Tools like automated monitoring systems, AI-driven analytics, and e-learning platforms can help detect risky patterns, reinforce ethical behaviour, and ensure consistent training across teams.

How often should proliferation financing risk assessments be updated?

Best practice suggests reviewing risk assessments annually or whenever there are significant changes in business operations, customer profiles, or geopolitical developments.

Why is risk scoring important for my business?

Identifying potential risks around your business is not enough. Tracking how your company manages them helps you implement policies to prevent them. The best way to get started is with a risk scoring matrix.

What is a risk scoring matrix?

A risk scoring matrix helps identify the level of risk for specific activities, such as personal data. By measuring the likelihood of something happening against how serious the consequences would be, it helps you see which areas to focus on. And what policies or procedures to put in place.

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