
Conduct Rules for Senior Managers at Dual Regulated Firms
Under the Senior Managers Regime, all senior managers must comply with the FCA's six Individual Conduct Rules (ICRs) and four Senior Managers Rules (SMRs).Senior Managers are expected to comply with all 10 Conduct Rules and take 'reasonable steps' to prevent breaches.
Our SMCR Conduct Rules Course helps your Senior Managers to learn about the rules, their contraventions and their application in practical situations.
- 60 Minutes
- Managers
- Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives
- Recall the Financial Conduct Authority (FCA) Conduct Rules that apply to you as a Senior Manager
- State to whom the FCA Conduct Rules apply
- Explain how the FCA Conduct Rules apply in practice
- Describe how you will comply with the Conduct Rules in your role
- Describe when the FCA might take action for non-compliance with the Conduct Rules
What can you expect your employees to learn?
Introduction
What are the Conduct Rules for Senior Managers?
- What are the Conduct Rules?
Individual Conduct Rule 1: Integrity
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 1: Key takeaways
Individual Conduct Rule 2: Due skill, care & diligence
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 2: Key takeaways
Individual Conduct Rule 3: Cooperation with regulators
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 3: Key takeaways
Individual Conduct Rule 4: Customers' interests
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 4: Key takeaways
Individual Conduct Rule 5: Market conduct
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 5: Key takeaways
Individual Conduct Rule 6: Consumer Duty
- Examples of breaches
- You decide: Is it a breach?
- Individual Conduct Rule 6: Key takeaways
Additional rules for Senior Managers
Senior Manager Conduct Rule 1: Effective control
- Examples of breaches
- You decide: Is it a breach?
- Senior Manager Conduct Rule 1: Key takeaways
Senior Manager Conduct Rule 2: Compliance with regulatory requirements
- Examples of breaches
- You decide: Is it a breach?
- Senior Manager Conduct Rule 2: Key takeaways
Senior Manager Conduct Rule 3: Effective delegation
- Examples of breaches
- You decide: Is it a breach?
- Senior Manager Conduct Rule 3: Key takeaways
Senior Manager Conduct Rule 4: Disclosures to regulators
- Examples of breaches
- You decide: Is it a breach?
Senior Manager Conduct Rule 1: Key takeaways
Breach notification
Serious consequences
- In the news: Regulatory repercussions
Summary
Assessment
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Your questions, answered
Financial Crime
Common FAQs
How can I log and track incidents of financial crime in my organisation?
How can I ensure my employees understand and comply with our internal policies in relation to financial crime?
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Are Skillcast courses SCORM-compliant?
What other tools are needed beyond training?
Is our training content still compliant with the latest legislation?
- You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
- For major legislative changes, we:
- Will send you email alerts to ensure you are notified
- Offer you a free trial of newly created or updated content
- Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance
Can you translate our content into other languages?
How can I give employees a secure way to record suspicious activity so we can act quickly?
Our Suspicious Activity Register allows staff to log concerns or irregularities they observe, helping you detect potential issues early. The secure register can be reviewed by compliance teams, enabling prompt investigation and action.
What file types are supported by the Skillcast system?
Features |
Supported file types and details |
File Exchange |
File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB |
SCORM files |
Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB |
xAPI file |
Max file size: 2GB |
Videos |
File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help |
Images |
File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB |
CPD evidence |
File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Policy documents |
PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Offline activities evidence |
File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB |
Client logo files |
File types provided by client: EPS, PDF, AI and SVG |
Registers |
PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files |
Declarations |
JPG, JPEG, PNG, GIF, XLS and XLSX files |