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Identity Crime

Identity theft involves criminals obtaining and misusing someone's personal data to commit fraud. It can happen to anyone, including your employees, suppliers and customers.

This type of fraud makes up most of all fraud recorded on the National Fraud Database. One of the main reasons for this is the availability of large quantities of personal details online.

Our Identify Theft Training Course will help your employees prevent this crime by understanding how it works and what to do if they spot the tell-tale signs.

Start your trial Course details
  • 20 Minutes
  • All staff
  • Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.

Learning objectives

  • Explain identity theft and its consequences
  • Understand identity-theft risks and red flags
  • Recognise the signs of identity theft
  • Know how to proceed if you suspect identity theft

    What can you expect your employees to learn?

Introduction

What is identity theft?

  • Types of identity crime

How identity theft occurs

  • Identity crime: A real threat

Best practice for preventing identity theft

  • You make the call: Could it be identity theft?

Scenario: A customer calls

  • Scenario: The caller dupes Kate
  • Increase in cases of identity theft
  • Scenario: After the theft
  • Scenario: Account takeover
  • Scenario: The debit card

Reporting & whistleblowing

Summary

Affirmation

Assessment

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Your questions, answered

Fraud Prevention

Common FAQs

How can I ensure employees are aware of our Fraud Prevention policies and procedures? 

Our Policy Hub makes it easy to distribute your Fraud Prevention policies to all employees and track their acknowledgement. You can set up automated reminders to ensure that employees review and agree to comply with these policies, providing a clear record of engagement to support compliance.

How can employees report suspicions of fraud anonymously?

Our Whistleblowing Register provides a secure and anonymous platform for employees to report any suspicions of fraud. This tool ensures that employees can raise concerns without fear of retaliation, allowing your organisation to address potential issues promptly and transparently.

How can I make sure every employee has read and agreed to our anti-fraud and conduct policies?

Our Policy management ensures employees review and acknowledge key anti-fraud and conduct policies, creating a clear audit trail for regulators. You can manage policy updates, track completions, and demonstrate compliance—all from one place.

How can I measure my employees’ awareness of fraud risks and identify gaps in understanding?

Our Fraud Prevention Staff Survey helps you gauge staff awareness of fraud risks and pinpoint areas that need attention before issues arise. You can run periodic surveys to monitor culture, track improvements over time, and target further training.

How can I provide employees with a safe and anonymous way to report suspected fraud?

Our Whistleblowing Register gives employees a confidential channel to report potential fraud without fear of retaliation. This demonstrates to regulators that you take whistleblower protections seriously and encourages a culture of transparency.

Are Skillcast courses SCORM-compliant?

Yes. This means they can be delivered via the Skillcast Portal or any other SCORM-compliant Learning Management System.

What other tools are needed beyond training?

A comprehensive compliance solution often needs more than just training. Alongside e-learning, tools like declarations, surveys, and registers that track compliance tasks are usually essential. Skillcast provides full support to help you set up these additional tools.

Is our training content still compliant with the latest legislation?

  • You can check the latest course content updates in our library updates page: https://www.skillcast.com/compliance-course-library-updates
  • For major legislative changes, we:
    • Will send you email alerts to ensure you are notified
    • Offer you a free trial of newly created or updated content
    • Host webinars with compliance experts to explain the changes and how our training supports your ongoing compliance

Can you translate our content into other languages?

Yes, we offer translations in a wide range of languages. Let us know your needs, and we’ll confirm availability or work with you to plan translations for your selected modules.

How can I give employees a secure way to record suspicious activity so we can act quickly?

Our Suspicious Activity Register allows staff to log concerns or irregularities they observe, helping you detect potential issues early. The secure register can be reviewed by compliance teams, enabling prompt investigation and action.

What file types are supported by the Skillcast system?

Features

Supported file types and details

File Exchange

File types: PDF, Excel spreadsheets, Word documents, SCORM and xAPI files, and compressed zip files. Max file size: Default is 1GB, can be increased to a max of 2GB

SCORM files

Versions: SCORM 1.2, SCORM 1.2 for Moodle, SCORM 2004 2nd, 3rd and 4th Edition. Max file size: 1024MB

xAPI file

Max file size: 2GB

Videos

File types: MP4 or MOV. Videos must be optimised, with a max file size of 100MB. If the file is bigger, our Design Team can help

Images

File types: jpg, png and gif. The file size should ideally be 100KB, but it can be up to 250KB

CPD evidence

File types: Word, PDF, Excel and CSV. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Policy documents

PDF or Word File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Offline activities evidence

File types: PDF, DOC, DOCX, XLS, XLSX, CSV, PNG, GIF, JPEG, JPG, PPTX and MSG. File size: the limit should be whatever the portal config option is set to. Servers are set to max 2GB

Client logo files

File types provided by client: EPS, PDF, AI and SVG

Registers

PDF, DOC, DOCX, XLS, XLSX, CSV, PPT, PPTX, POT, PPA, PPS, JPG, JPEG, PJEPG, PNG, BMP, GIF, MP4, MOV, WMV, CPTX, CP, TXT, ZIP and MSG files

Declarations

JPG, JPEG, PNG, GIF, XLS and XLSX files

 

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