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Operational Resilience

Operational resilience is a requirement for Insolvency II insurers, banks, building societies, investment firms designated by the PRA and other financial institutions. Our Operational Resilience Course provides your employees with an understanding of what the FCA and PRA mean by operational resilience and the steps needed to comply with requirements.

  • 55 Minutes
  • For all staff

Learning objectives

  • Appreciate what is meant by operational resilience, and how it differs from operational risk and business continuity
  • Recognise different types of operational disruptions
  • Know the key elements of an operational resilience programme and operational mapping
  • Identify important business services
  • Set appropriate impact tolerances for important business services
  • Take appropriate action in line with FCA and PRA guidance to map operational resilience across our Firm and perform scenario testing
  • Communicate operational resilience plans effectively and provide adequate governance
  • Understand the impact of new regulations in respect of critical third-party providers

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