Responsible Use of Social Media
Social media allows employees to engage, network, and communicate with their colleagues externally with customers, suppliers and partners.
However, most social media content constitutes personal data, so it is important to use social media platforms responsibly.
Our Responsible Use of Social Media Course will help your employees understand how to use social media safely and responsibly, use personal data appropriately and protect data according to the GDPR.
- 30 Minutes
- For all staff
- Based on UK legislation, but suitable for global audiences upon the removal of UK-specific references and translation as necessary.
Learning objectives
- Recognise the benefits and risks of using social media
- Use social media safely and professionally
- Take appropriate action to comply with your Company's Social Media Policy
What can you expect your employees to learn?
Introduction
What is responsible use of social media?
- You decide: Carla
- You decide: Mehmed
- You decide: Laura
- You decide: Katie
- Consequences: In the news...
Should you use social media?
- Getting started
- You decide: Account types
Social media profile
- You decide: Tweet or don't tweet?
Joining discussions
- Question 1: Responding to hostile messages
- Question 2: Legal matters
- Question 3: Call centre
- Question 4: Responding to blog comments
Exercise caution when exposing personal information
Social Engineering
- LinkedIn alert
Protecting your reputation
- Constantly checking your account's privacy settings
Summary
Affirmation
Assessment
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Your questions, answered
ESG
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