Learning objectives
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Explain the purpose and scope of FOIA
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Recognise what constitutes valid FOI and Environmental Information Regulations (EIR) requests and how to respond
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Distinguish between the FOIA and EIR
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Distinguish between Freedom of Information (FOI) and Subject Access Requests (SARs)
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Identify exemptions and when public interest tests apply
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Recognise vexatious or repeated requests
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Know how to respond to requests, including declining requests and complaints
Managing Safely
Managers need a deeper understanding of issues, systems and procedures to empower them to deal with the health and safety of their teams.
Data Protection
Data protection relates to how personal and sensitive data is collected, used and stored by all organisations.
Safeguarding the Vulnerable
Certain individuals may be unable to care for or protect themselves due to a mental illness, disability, age or other factors.
First Aid Awareness
Regardless of whether an injury or illness has been caused by work, it is important that employees receive immediate support.
Information Security
The loss or theft of commercially sensitive information may damage revenues, reputation and service user trust.
Fraud Prevention
Fraud can be committed by employees, suppliers, service users, contractors and external criminals, and can result in financial loss, reputational damage and reduced public trust.
Accident Reporting and Investigation
Learn how to pinpoint incidents that need reporting, understand the depth of causes from immediate to root, differentiate active from latent failures, and confidently navigate the HSE's six-step accident investigation.
Control of Substances Hazardous to Health (COSHH)
Educate your staff on the risks of using hazardous substances as well as what they should do to prevent accidents and incidents when using them.
Driving at Work
Educate your staff on the controls your Organisation has in place and what they should do to eliminate or manage the risks when driving at work.
Manual Handling
Educate your staff on the controls that your Organisation has in place and what measures they should implement to reduce the risks when lifting and handling at work.
Asbestos
Educate your staff on the risks posed by asbestos, the controls your Organisation has in place, and what you should do to manage these risks and stay safe.
Display Screen Equipment (DSE)
Educate your staff on the controls that your Organisation has in place and how they can prevent ill-health if they regularly use Display Screen Equipment (DSE) at work.
Violence and Aggression
Educate your staff on the controls your Organisation has in place and what they should do to safely manage situations with the risk of violence and aggression.
Work Equipment
Educate your staff on the controls that your Organisation has in place and what measures they should implement to reduce the risks when using equipment at work.
Work-related Stress
Educate your staff on the controls that your Organisation has in place and what they should do to prevent and manage stress in the workplace.
Equality and Diversity in the Workplace
Although you may feel that you treat people equally, sometimes your actions might be perceived differently by others, and lead them to feel uncomfortable or discriminated against.
General Office Hygiene
Educate your staff on general office hygiene protocols to reduce common viruses and infections from spreading at the workplace.
Personal Protective Equipment (PPE)
Learn about the selection, use, legal requirements and maintenance of PPE to ensure workplace health and safety compliance.
Slips and Trips
Educate your staff on the controls that your Organisation has in place and what they should do to prevent slips and trips at work.
Menopause Awareness
Educate your staff on the stages and symptoms of the menopause, how to ensure health and safety related to this topic at the workplace, and what support is available.
New and Expectant Mothers at Work
Being a new or expectant mother is an exciting time.